“Why are you here? With over 20 years’ management experience what else would you be seeking to learn?” I asked. “My current tea pickers are young Diploma and Degree holders. They are no longer the old men and women from the village. I cannot just give instructions any more. I need to learn how to […]

How do I know that they are working? How do I measure performance? These are common questions that am hearing during webinars where managers and team leaders are involved. Every time I hear them, I smile. I smile because the tables have turned. A certain consultant told me the other day, “I have never conducted […]

Are you and your work team or family soldiering in the same direction? Do you sometimes feel frustrated because your team, spouse, children do not seem to see things the way you do? You need them to work harder, spend less, change certain behaviors but they do not seem to get it. And when they […]