“One thing I like about him is that he never demands what he cannot offer” I said. “If he tells you that something can be done in 2 minutes, he can probably get it done in one and a half minute. He leads by example” I continued. This was in reference to one of my […]

“Why are you here? With over 20 years’ management experience what else would you be seeking to learn?” I asked. “My current tea pickers are young Diploma and Degree holders. They are no longer the old men and women from the village. I cannot just give instructions any more. I need to learn how to […]

How do I know that they are working? How do I measure performance? These are common questions that am hearing during webinars where managers and team leaders are involved. Every time I hear them, I smile. I smile because the tables have turned. A certain consultant told me the other day, “I have never conducted […]

In my interaction with team leaders in the recent past I have realized that some companies have eliminated annual or biannual performance reviews/appraisals. Those who are still using them agree that the system is either flawed or insufficient to achieve any goal. Not only is it stressful for both parties but also ineffective. Research shows […]