“Some team members just won’t get the job done well or get it done on time that’s why I do not delegate” Said the supervisor. “Is the issue the people or the process?” I asked. She posed for a minute. “I think it’s both” She said. This discussion was born out of a training discussion […]

Have you ever been harsh to someone or discredited their actions because you thought they were not responsible enough then regretted later. When you do not take time to understand situations from the other person’s perspective you are likely to display actions and words that are inappropriate to the situation or person. You then hurt […]